No refunds will be issued in any event, unless stated otherwise, including but not limited to, not receiving the translation anticipated, translations not being accepted by anyone. Any requests for a refund before we have commenced the translation process, will be charged a $25.00 processing fee.
Language Translation World is not responsible for client deadlines even if they are missed due to a clerical error at Language Translation World. Clients must take into consideration that even overnight express mail gets lost, mis-delivered, or delivered late and that Language Translation World will not refund translation fees or any special rush fees or mailing fees when such deadlines are missed. Rush times are not guaranteed, although we are over 95% on time. We are not responsible for delays or the results of delays. We are not responsible for acts of God such as power outages, website problems, hard copy deliveries, holiday mail schedules, etc.